The Water Distribution Division aims to deliver a dependable supply of high-quality water, at enough pressure for drinking, bathing and firefighting, and to do it safely, promptly, knowledgeably and courteously. To protect the environment and public health for everyone who lives in, works in or visits Fredville, the wastewater collection team provides:
- Dependable, sanitary collection of wastewater
- Quick response when emergencies happen
- Safe, courteous and knowledgeable service that follows state and federal law
Line Locates
Anyone digging, from a homeowner planting a tree to a contractor excavating for a foundation, has to check for buried utility lines first. Learn how on the Call Before You Dig page.
Main Water Valve
If no water comes out of your faucet or your toilet will not refill, your pipes may well be frozen. Find out how to locate and shut off your main water valve.
Repairing Water Main Breaks
Crews usually need five to seven hours to repair a broken water main. To report a break, contact Water Utilities by phone at (555) 010-1903 or by email at [email protected].
Water Utilities Staff
| Position | Phone | |
|---|---|---|
| Water Utility Operations Manager | [email protected] | (555) 010-2703 |
| Water Operations Superintendent, Production and Infrastructure | [email protected] | (555) 010-2672 |
| Customer Care Representative | [email protected] | (555) 010-2917 |
At a glance
- What we do
- Collects wastewater safely and responds quickly to leaks, overflows and main breaks.
- Services
- Led by
- Elliott Nettleton, Wastewater Superintendent
- Address
- Service Center, 1850 Depot Road, Fredville, TX 75999
- Hours
- Office: Monday through Friday, 8 a.m. to 5 p.m. The 24-hour line is (555) 010-1903
- Phone
- (555) 010-1903
- [email protected]
Fredville is a demonstration city built by Talk to Fred. Names, numbers and details on this page are sample content.