Until further notice, Stage 1 water restrictions apply to every home and business in Fredville.
Make a Water Bill Payment
You can pay your bill online at any time.
New Water Service
Moving to a new address? Apply for service online.
Current Water Restrictions
Review the rules now in effect for residential and business customers.
Report a Water Service Issue
Tell us about a leaking line or a blocked sewer, ask for a leak adjustment on your bill, or flag a billing problem through the service issue form.
Water Conservation
Read about the city's conservation programs and the watering schedule currently in effect.
Understanding Your Bill
Estimate your bill and see which fees and taxes apply to water service in the billing guide.
Frequently Asked Questions
The FAQ explains how changing seasons affect your water, why the pipes in a building can change how it tastes, and other common topics.
Understanding Multifamily Water Rates
Owners of apartment complexes and other multifamily accounts can see how their charges are calculated on the multifamily rates page.
Water News
Proposed Water Rate Increase
Posted January 2026
The city has released a summary showing what residential customers pay each month for water and wastewater today and what they would pay under the proposal. Under that plan, the rate for usage above 10,000 gallons a month would rise from $5.10 to $5.60 per 1,000 gallons. City Council holds the second public reading on Tuesday, January 20, 2026.
Updates to the City's Water and Drought Plans
Posted October 2025
Fredville is revising its Drought Contingency Plan, Water Conservation Plan and Emergency Water Use Plan so they meet state requirements.
2024 Water and Wastewater Master Plans and Asset Management Plan
Posted September 2024
The city's 2024 master plans for water and for wastewater, along with its Asset Management Plan, describe the upgrades and improvements proposed for Fredville's water system and are available for review.
Contact Info
- Office: Water Services, 100 Civic Center Drive, Fredville, TX 75999
- Hours: Monday through Friday, 8 a.m. to 5 p.m.; closed weekends and city holidays
- Email: [email protected]
- Phone: (555) 010-4485
Account holders can sign in to the utility customer portal to view and pay bills.
At a glance
- What we do
- Provides water service, billing and conservation programs to homes and businesses.
- Services
- Led by
- Marisol Oakes, Water Utilities Director
- Address
- City Hall, 100 Civic Center Drive, Fredville, TX 75999
- Hours
- Monday through Friday, 8 a.m. to 5 p.m.
- Phone
- (555) 010-4485
- [email protected]
Fredville is a demonstration city built by Talk to Fred. Names, numbers and details on this page are sample content.