Frequently Asked Questions

Sulfur Odor

Sulfur is a mineral found in nature, and small amounts often show up in water supplies. Find out what causes a sulfur smell and how to reduce it.

Changes in Taste or Smell

Learn what can make your tap water taste or smell different from normal.

Open Fire Hydrants

If you notice a hydrant running wide open into the street, City crews are most likely flushing the neighborhood's water mains. Read more about hydrant flushing.

Water Billing Questions

Get help finding your way around the online water billing portal.

Contact Water Services

  • Visit: Water Services, City Hall, 100 Civic Center Drive, Fredville, TX 75999
  • Call (555) 010-4485 or email [email protected]
  • Hours: Monday through Friday, 8 a.m. to 5 p.m.; closed weekends and City holidays

Sign in to your water account through the online utility billing portal, or pay your water bill.

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